Professional Experience
Precision Infomatic
Desktop Support Engineer | Chennai, India
Nov 2024 – Oct 2025
- Delivered IT support for enterprise clients including SFL, Inalfa, Adrenalin, Turbo Energy & Bajaj Allianz.
- Provided technical troubleshooting for desktops, laptops, printers and enterprise applications.
- Configured and supported DNS, DHCP, IP addressing and assisted with Active Directory tasks.
- Managed incidents via ManageEngine ServiceDesk aligned with ITIL workflows.
- Performed system updates, antivirus checks, asset onboarding and patch management.
APP Technology
Desktop Support Engineer | Chennai, India
Jan 2024 – Oct 2024
- Resolved hardware, software and networking issues across Windows environments.
- Performed OS installation, software deployment and component replacement.
- Supported daily IT operations and workstation maintenance in LAN/WAN networks.